Shipping Policy
At KidsRider, we are committed to delivering your orders quickly, safely, and with complete transparency.
📦 Order Processing
All orders are processed and shipped within 24 hours, 7 days a week.
Once shipped, you will receive an email confirmation with tracking details so you can follow your order in real time.
🚀 Delivery Time
Standard delivery takes 5–8 business days from the date of dispatch.
Delivery timelines may vary slightly during holidays or peak volume periods.
🏢 Trusted Shipping Partners
We partner only with reputable and reliable shipping carriers to ensure fast, secure, and efficient delivery of every package.
💰 Free Shipping – No Hidden Charges
Free shipping on all U.S. orders.
Absolutely no hidden fees, surprise charges, or additional shipping costs at checkout.
🛡️ Lost or Stolen Package Protection
Your peace of mind is important to us.
If your package is ever lost, stolen, or damaged in transit, our support team will take full responsibility and provide a replacement or a full refund—no hassle.
📞 Customer Support – We're Here to Help
Our customer care team is available 7 days a week to assist with any order or shipping inquiries.
Support Phone: +1 (213) 277-8799
Support Email: customercare@kidsrider.com