Shipping Policy

Last Updated: March 1, 2026

At KidsRider, we specialize in the secure delivery of high-performance ride-on vehicles. Because our products are oversized and contain specialized battery components, we follow our safety and logistics process to help ensure your order arrives safely.

1. Service Area

We currently provide Free Standard Shipping exclusively to the Contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time due to carrier size restrictions for motorized ride-on toys.

2. Shipping Costs & Transparency

• Standard Shipping: $0.00 (Free on all U.S. orders).
• Hidden Fees: KidsRider does not charge "Oversized Item" fees or "Handling Surcharges." The price you see on the product page is the final price at checkout, excluding applicable sales tax.

3. Detailed Delivery Timeline

Phase	Duration	Details
Order Cut-off Time	5:00 PM (PST)	Orders placed after this time begin processing the next business day.
Handling Time	1 – 2 Business Days	(Monday – Friday) Includes safety inspection and battery testing.
Transit Time	5 – 8 Business Days	(Monday – Friday) Carrier transit from our hub to your door.
Total Delivery Time	6 – 10 Business Days	Estimated total window for delivery.

4. Fulfillment & Warehouse Disclosure

Kids Rider is based in the United States, and we work with a network of specialized US-based fulfillment centers to ensure the efficient delivery of our ride-on vehicles. Your tracking information will reflect the specific domestic origin of your shipment.

5. Tracking & Delivery Confirmation

Once your vehicle has been dispatched, you will receive an automated email with your Tracking Number. Because of the size and value of our products, some carriers may require a signature upon delivery. We recommend monitoring your tracking status closely.

6. Damaged or Lost Shipments

Your shipment is fully insured. If your package arrives with visible damage to the box, please document it with photos and contact us within 48 hours.

Business Name: Kids Rider

Phone Number: +1 (213) 376-5690

E-mail: customercare@kidsrider.com

Business Address: 9155 Archibald Ave, Rancho Cucamonga, CA 91730, USA

Business Hours: Monday - Friday 09:00 A.M. to 5:00 P.M (PST)